Email is the fastest way to reach us. Use the suggested subject tags so messages route correctly. Typical response time: 1–2 business days (Mon–Fri).
Bugs, install issues, and usage questions.
Suggested subject: [SUPPORT] Short summary
Tip: include app version + Windows version + screenshot if relevant.
Invoices, receipts, VAT details, payment questions.
Suggested subject: [BILLING] Invoice / Receipt
For Institutional and Custom Premium deployments, procurement, and seat counts, email licensing. This mailbox is dedicated to custom premium and institutional inquiries.
Suggested subject: [INSTITUTIONAL][LICENSING] Organization / Seats
Suggested subject: [CUSTOM-PREMIUM][LICENSING] Organization / Seats
Licensing mailbox: licensing@spinforge360.com
Partnerships, demos, and general questions.
Suggested subject: [SALES] Short summary