Organized answers for real workflows — install, licensing, usage, and troubleshooting.
Go to Downloads and click Download (Windows).
You will get the latest installer listed with version and SHA256.
This usually means the file name in the release listing doesn’t match the bucket object name exactly (including v and capitalization).
SpinForge360_Setup_v1.0.1.exe
is different from
SpinForge360_Setup_1.0.1.exe.
SmartScreen appears when an installer is not code-signed yet (or hasn’t built reputation). It does not automatically mean malware.
Best practice: confirm you downloaded from the official domain, and verify the SHA256 on the Downloads page.
Typically yes, because the installer writes into
Program Files.
If your environment blocks that, use IT-managed deployment.
No. The Windows installer is intended to include the application components required for normal operation. Most users should only need the installer itself.
The only common external requirement for faster masking workflows is a compatible NVIDIA GPU with a current NVIDIA driver.
SpinForge360 can check for updates and download verified packages. Updates are optional — you control when to install.
SpinForge360 is offline-first. Validation, rendering, and export operate locally without continuous internet access.
Internet is mainly needed for activation, seat management, and optional update checks. Exported HTML viewers are self-contained and can run offline, including from local files.
A seat is a machine-bound activation. Each plan includes a maximum number of active machines, and support level is also tied to the plan.
Expired licenses may require renewal before activation or continued use of licensed features. Exact renewal handling depends on your license terms and deployment model.
If your license has expired and you are unsure what is blocked, contact support@spinforge360.com with your license code.
Yes. The preferred flow is to deactivate the old machine first and then activate the new one.
If you have already reached your seat limit and cannot deactivate the previous machine, support may need to help reset the activation state.
Public plan messaging is term-based first, but custom and procurement-led agreements may use different terms. If you need a non-standard arrangement, contact licensing directly.
Renewals are tied to your plan terms. For direct or institutional sales, renewal handling may be coordinated manually.
If you are unsure how your plan renews, contact licensing@spinforge360.com.
Plans include a support level as part of the commercial model. Pricing is being structured around per-seat licensing plus the support level attached to each seat.
For exact support terms on your plan, or for institutional/custom support arrangements, contact licensing@spinforge360.com.
Yes. SpinForge360 exports self-contained HTML viewers intended to run without a cloud runtime, including local file-based use and internal distribution.
Yes. The desktop app supports batch scanning and batch export for structured roots, and the CLI also supports batch export from CSV or XLSX plan files.
Yes. Validation and export can be run from the command line for repeatable operational workflows.
Yes. SpinForge360 supports hotspots and overlay-style presentation elements for annotation, interpretation, and guided viewing.
Yes. Background removal and masking workflows are supported, with better performance available on compatible hardware.
Use background removal when you want a cleaner presentation, better visual consistency, or less distraction from turntable hardware and the capture environment.
It is especially useful for museum objects, specimens, catalog-ready outputs, and viewer presentations where the subject should stand out clearly from the background.
No. Background removal can still run without a compatible GPU, but supported hardware can improve speed and make heavier masking workflows more practical.
GPU acceleration depends on a compatible NVIDIA GPU and current NVIDIA driver. It does not require users to install Torch or other Python packages manually.
Yes. SpinForge360 is designed around previewing and validating ordered rotational image sets before committing to export.
SpinForge360 is built to validate sequence structure and catch common folder problems, including missing or inconsistent frames, before export begins.
Yes. It supports both single-object preview/export workflows and larger batch-oriented production pipelines.
Customers receive a license delivery email with plan details, license code, activation guidance, and invoice information when available.
Contact billing@spinforge360.com for invoice questions, VAT details, receipts, or billing corrections.
Institutional and custom premium plans are coordinated directly through licensing. Quotes can be structured around seat count, support level, procurement requirements, and approved discounts.
For activation and licensing help, use support@spinforge360.com or licensing@spinforge360.com depending on whether the issue is technical or commercial.